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  3. Accessibility Statement

LEGAL

Accessibility Statement

Effective date: August 14, 2026

Embroidery Digitizing Services (“EDS,” “we,” “us,” or “our”) is committed to making embroiderydigitizingservices.co (the “Site”) usable by as many people as possible, including people who use assistive technology. This statement describes our approach, what we have done, and how to reach us if something on the Site does not work for you.

Our Commitment Conformance Standard Measures We Have Taken Known Limitations Third-Party Content Technical Specifications Feedback and Contact

Our Commitment

We want the Site to be usable by every visitor, including people who rely on a screen reader, keyboard navigation, or other assistive technology to browse the web. Accessibility is treated as a design requirement, not an afterthought, when we build and update pages on the Site.

Conformance Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more usable for everyone. Conformance is an ongoing goal we work toward across the Site rather than a status we consider permanently finished.

Measures We Have Taken

Steps we take when building and maintaining the Site include:

  • Using semantic HTML markup, such as headings, landmarks, and lists, so page structure and content are conveyed to assistive technology, not just sighted users
  • Providing descriptive text alternatives for meaningful images
  • Labeling form fields, including the order upload form, so they can be understood and completed with a screen reader
  • Supporting keyboard navigation for interactive elements such as menus and buttons
  • Maintaining sufficient color contrast between text and its background

Known Limitations

Despite our efforts, some parts of the Site may not yet be fully accessible. This can include pages that have not been updated recently, or content supplied by a third-party tool embedded on the Site. We are working through these areas over time, and we welcome reports of any specific page or feature that is difficult to use.

Third-Party Content

The Site includes some content and tools operated by third parties, such as our review-collection widget. We cannot fully control the accessibility of tools we do not build ourselves, but we choose vendors with accessibility in mind where we can and will follow up with a vendor if an issue is reported to us.

Technical Specifications

Accessibility on the Site relies on the following technologies working together in your browser: HTML, CSS, and JavaScript. These technologies are relied upon for conformance with the accessibility standards used.

Feedback and Contact

We welcome your feedback on the accessibility of the Site. If you encounter an accessibility barrier, please let us know the page and a description of the issue so we can look into it.

Embroidery Digitizing Services
Attn: Accessibility Coordinator
Los Angeles, CA

Email: support@embroiderydigitizingservices.co
Phone: +1 (213) 597-2141

Hours: Mon to Sat, 8am to 9pm · Sun, 8am to 6pm

We try to respond to accessibility feedback within a reasonable timeframe and, where possible, provide the information or service you need through an alternative method while an issue is addressed.

Services

  • Logo Digitizing
  • Left Chest Digitizing
  • Cap Digitizing
  • 3D Puff Digitizing
  • Jacket Back Digitizing
  • Patch Digitizing
  • Applique Digitizing
  • Chenille Digitizing
  • Monogram & Lettering

Formats & Guides

  • All File Formats
  • Convert Image to Embroidery
  • JPG to DST
  • PNG to PES
  • Free Embroidery File Viewer
  • How It Works
  • Pricing

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Contact Us

Location

777 S Alameda St, Los Angeles, CA 90021, United States

Phone

+1 (213) 597-2141

Email

support@embroiderydigitizingservices.co

Hours

Mon–Sat 8am–9pm · Sun 8am–6pm

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